Our flexible and comprehensive data storage support service will help maximise the availability of your business-critical data, providing you with fast response times and extended coverage.
Should something go wrong, our team can provide you with 24/7/365 support.
In addition, our knowledgeable team will perform regular proactive checks and preventative maintenance across your data centre estate.
That includes the application of software upgrades and new firmware releases, as well as error log checking.
Identifying & implementing technology to make organisations more efficient and effective
Identifying & implementing technology to make organisations more efficient and effective
Many levels of 3rd party hardware and software support
We don’t try to fit our customers into rigid agreements. Instead, we work with you to create the service package that fits your needs, scaling and flexing the arrangement as it suits you.
Our support team are all experienced, manufacturer-trained engineers. When you call 101 Data Solutions, you will speak to someone who understands the issue.
We can support you in any UK location so you can take responsibility for a project no matter where you’re based.
We make sure that each of our customers has an allocated team of support personnel. That way, we know your infrastructure and can deal with issues more promptly.
4 hours fix following diagnosis, 24 hours a day, seven days a week, including holidays
4 hours parts and/or engineer response, 24 hours a day, seven days a week, including holidays
4 hours parts and/or engineer response, local business hours, five days a week
Next business day parts and/or engineer to site, local business hours, local time, five days a week
4 hours fix following diagnosis, 24 hours a day, seven days a week, including holidays
4 hours parts and/or engineer response, 24 hours a day, seven days a week, including holidays
4 hours parts and/or engineer response, local business hours, five days a week
Next business day parts and/or engineer to site, local business hours, local time, five days a week
101 Data Solutions,
Broad Quay House, Prince Street
Bristol City Centre, BS1 4DJ